Problem? No Problem. How many elevator service companies can say that with complete confidence? Not as many as you might think. Basically, a breakdown of an elevator is akin to an emergency. When it stops working, your business, hotel, hospital, restaurant or home, kind of stop working too. Or work a lot less efficiently. In this situation, you need three things pronto: A great team. A diagnosis. A fix.  So you could say Allied is like your (elevator service) 911. We take the trouble out of troubleshooting. When you’ve got a dedicated team who knows your elevator inside and out, that’s really helpful when service is needed. Why? Because your tech is super familiar with your equipment, and the status

A building fire is every Property Manager’s nightmare (among some others, but we’ll stop here). Being prepared to manage your building – the staff, occupants, and systems — during an emergency, is the best way to mitigate fire damage, keep everyone safe, and expedite the return to normal operation. A frequent question I get is “what happens to elevators during an emergency,” when there’s smoke, a real fire in the building, or a false alarm?  “Where do they go?” It’s an important question that brings together emergency planning and staff training, an understanding of the technical programming of an elevator for emergency response, and an understanding of how elevators are to behave in your building, based on your building’s unique

In my mind, service is like a security blanket. You kind of get a warm, fuzzy feeling knowing you’re just a phone call away from help if something goes wrong with a car in your building. Let’s face it, something at some point, will go wrong. Law of probabilities and all that. At Allied, we like to say, we never forget why it’s called a Service Contract. For us, this translates to: we’ve got your back, copy that, firm handshake, we’re not going to leave you high and dry, Service Contract. This ideology was top of mind when we created what we consider to be one of the most comprehensive Service Contracts in the elevator industry. Allied was started by

What’s your hourly rate? This is a question I get asked by building owners and property managers on a regular basis. Since everyone is conscientious about costs, it’s definitely a fair question to ask. Depends what’s included in that hour right? That’s where the true value is. It’s easy to think elevator service companies are pretty much created equal, with industry service and rates. What’s key is to look at what’s behind the numbers. The truth is, an Allied Hour benefits your building in a way you might not have imagined. Simply put, an hour of our time adds up to more because of all we include in each one. We book fewer service calls each month Great service and